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Ordering Info
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Placing an order with us is very simple.
You may phone your order to us at 317.861.1207
or shop here on the web.
When shopping, be sure to select your color choice, or size, if applicable, before putting the item into your cart.
Then, click on the "add to basket" button.
Add as many items as you wish to purchase, and you will then go thru the order process, entering the pertinent information in the appropriate spots, so we may process this order for you.
At the end of the ordering process, you will be given a choice of payment that you wish to use.......you may use your Visa, Discover or MasterCard which are all welcome thru our secure server, Authorize.net.
click seal above to verify
You are also welcome to use Paypal.com (you do not have to register at Paypal.com to use their processing).
Paypal funds take 3-4 days to process, and Authorize.net funds take 3-4 days to process.
I ship your items when the funds are deposited and clear.
NO ORDER WILL BE PROCESSED WITHOUT PAYMENT INFORMATION
If you have a promotional/coupon code, there is a place to enter your code while checking out, that will afford you a discount when used.
If you are ordering a special order item, please note that these orders cannot be cancelled for any reason after 48 hours. Once we order the item for you, or begin to create the item for you, we cannot cancel your order.
If an item you are purchasing is needed by a specific date, please inquire prior to ordering, to see that we can fill the order within that time frame.
As the holidays approach, orders become heavier, and it takes a bit longer to process them. Or the chance can happen that items may be in short supply.
Checking with us, will eliminate the "assumption" that you will have your item in hand for the date needed.
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PLEASE NOTE THAT ALL ORDERS MUST BE ACCOMPANIED WITH A VALID PHONE NUMBER FOR CONTACT PURPOSES.
If a shipped order is returned to us for whatever reason, or your email program is not allowing our emails thru to you, we MUST be able to phone you.
We do not phone you for any other reason.......we really have no time to make phone calls for solicitation and absolutely hate getting those ourselves.......so you can be confident in entering your phone number on the order form.
This is one thing we simply must require, as we have had moments happen in the past, where we found it extremely difficult to reach a customer while encountering a shipping problem.
THANK YOU!
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© Copyright 2009-2010, Farmhouse Primitives. All Rights Reserved.
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